Trust & Safety

Last updated: [Insert launch date]

ggmarket is built around safer marketplace trading. These are the layers we use today:

• email verification for accounts (verified sellers are marked)
• manual approval of coaches and boosters before they can list services
• escrow-style fund holding — sellers are paid only after delivery is confirmed and a hold period passes
• an in-platform dispute process with admin review and full or partial refunds
• support tickets for platform help
• admin audit logs of moderation and dispute actions
• server-side image validation (file-signature checks) on uploads
• risk signals such as dispute and chargeback tracking, trust tiers, and the ability to freeze a seller
• affiliate abuse checks, including blocking self-referrals

What we cannot control

ggmarket cannot control game publisher enforcement actions such as bans, suspensions, or rollbacks. Trading and boosting game accounts carries risk, including the risk of publisher action. Please understand these risks before you buy or sell.

If something goes wrong

Keep your communication in the order chat, then open a dispute from your order page or contact support@ggmarket.com. The more evidence you provide, the faster we can help.

Reporting

To report fraud, abuse, or a safety concern, contact support@ggmarket.com.